Production and turnaround time refer to the time required to complete an order and do not include shipping time. Shipping time will be calculated separately.

Turnaround Time (TAT) begins every Monday. Orders must be placed by Sunday at midnight CST to be processed within the Monday order cycle.

For example, if an order is placed on Wednesday, the TAT will begin the following Monday. If an order is placed on a Monday, TAT will begin the following Monday.

Turnaround times are an estimate and may vary with number of orders, season, product inventory and individual items.

Embroidery is a lengthy method of apparel decoration, and high order volume can affect turnaround times. Please allow time for any unforeseen production or shipping delays.

What is your current turnaround time?

Due to the personalized nature of our items, our current production time is approximately 21 Business Days unless otherwise noted. Some items may have longer or shorter production times that will be clearly stated in the product listing (example: personalized embroidery, bulk orders, etc.)

Turnaround times are subject to change during peak seasons.

Business days do not include holidays or weekends. If I combine items that have different turnaround times, when will my order ship? If your order contains items with different turnaround times, it will be shipped based on the longest stated turnaround time. We do not ship items separately; all items in an order will be shipped together. We encourage you to place separate orders for items with different turnaround times to avoid delays.